Communications and Outreach Manager

Are you pursuing a career in communications and outreach? Do you want to make an impact in South Baltimore? If that sounds like you, we have a fabulous opportunity for a Communications and Outreach Manager to join our team at the South Baltimore Gateway Partnership (SBGP) in Baltimore.

¿Está siguiendo una carrera en comunicaciones y extensión? ¿Quiere causar un impacto en el sur de Baltimore? Si eso le suena familiar, tenemos una oportunidad fabulosa para que un Gerente de Comunicaciones y Divulgación se una a nuestro equipo en South Baltimore Gateway Partnership (SBGP) en Baltimore.

We are looking for our next Communications and Outreach Manager to plan, manage, and coordinate SBGP’s communications and outreach in collaboration with the Senior Communications and Outreach Manager. This position helps SBGP engage with the communities in the South Baltimore Gateway District and responds to their needs, while also ensuring the general public and stakeholders see and understand the work SBGP is doing. This position gathers, produces, and disseminates information among diverse stakeholders in the District, while also serving in a supporting liaison role to the communities SBGP serves. The Communications and Outreach Manager will engage with the 17 communities in the SBGP District through email, phone, social media, and attendance at community meetings and coordinates with other staff for community meeting support.

If you’re a creative, polished, collaborative, organized, and motivated communications professional who’s energized by South Baltimore – you’re in the right place. This is an amazing opportunity to advance your career in communications and community outreach, and work with fantastic colleagues and community members to showcase the growth of South Baltimore. This is a hybrid position and you will need to attend meetings at the office as well as in the community (with the occasional evening or weekend meetings/events). Please keep reading to learn more and apply today.

Here's a Snapshot of the Position:

• Provides strategic communication recommendations for new projects and programs, supported across communication channels (website, social media, emails) and documents (FAQs, guidance guides, etc.) as new programs and projects arise.
• Recommends appropriate, accessible, and regular engagement with communities involved with SBGP projects, programs, or events for all program areas (Community Grants and workshop program, Enhances Services, and Transformational Projects, including the Community Development Fund).
• Supports management of the SBGP website, including website redesigns and updates, content development, and working with website consultant regarding advanced technical website changes.
• Manages a communications calendar to ensure consistent sharing of information and resources to the public.
• Initiates strategy conversations with project partners to ensure high-quality engagement and communications for various projects.
• Serves as an SBGP point of contact for media; helps coordinates interviews and press opportunities; and maintains contacts lists.
• Drafts and reviews press releases, and coordinates with partners to disseminate.
• Collaborates with staff members on talking points for press events.
• Collaborates with staff members for planning media and community events, such as ribbon cuttings, press conferences, etc.
• Ensures meetings and events are as accessible as possible, and coordinates virtual access, closed captions, physical access, and information access.
• Ensures documents and web content are as accessible as possible, and makes content available for screen-reading software.

Is This You?

• Bachelor's degree or equivalent in work experience.
• 5+ years of experience in communications. If you are bi-lingual (Spanish), that would be great (but not required)!
• This position requires frequent interactions including with diverse groups and individuals, including stakeholders, partners, business leaders, residents, neighborhood leaders, government leaders, state/local officials, etc.
• Excellent verbal and written communication skills.
• Strong organizational and planning skills and attention to detail, with ability to anticipate, initiate, and advance multiple priorities and projects concurrently.
• Demonstrated communications project management experience, including proficiency with research, planning, and evaluation.
• Knowledge of digital accessibility (a11y) tools and concepts is a plus.
• Strong organizational and planning skills and attention to detail, with ability to anticipate, initiate, and advance multiple priorities and projects concurrently.
• Intermediate proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Experience with creating and posting communications for social media (Facebook, Instagram, LinkedIn, etc.).
• Google Suite (Calendar, Docs, etc.).
• Website Content Management Software (such as WordPress).
• Creative Marketing tools and software including: Canva, Adobe Acrobat Pro, Vimeo, Hootsuite, and MailChimp.
• Video conferencing to conduct meetings and events via Teams, Zoom, or other video conferencing technology.
• Available to work occasional evenings and weekends.

Terrific Total Compensation Package:

• Entry salary range of $62,000 to $68,000.00, commensurate with experience.
• Competitive benefits: health insurance; retirement with match; generous paid time off; other.
• A cohesive, mission-oriented, value-driven philosophy.
• Career development opportunities within South Baltimore Gateway Partnership.

About South Baltimore Gateway Partnership:
When slot machine gambling came to Maryland, South Baltimore residents were promised the resources to improve their communities. South Baltimore Gateway Partnership (SBGP) is fulfilling that promise. Guided by our Strategic Plan, SBGP focuses on three crucial elements of the South Baltimore Gateway Master Plan: Environmental Sustainability, Health and Wellness, and Community Development and Revitalization. SBGP has divided our work into three program areas: Community Grants, Enhanced Services, and Transformational Projects. Sound like a good fit? Apply today!

TO APPLY: Please click “Apply” to submit a cover letter (seriously, this is important and required) and your resume. For additional information about South Baltimore Gateway Partnership, please check out our website: South Baltimore Gateway Partnership.

South Baltimore Gateway Partnership believes that diversity, equity, and inclusion are critical to our success. We seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

At South Baltimore Gateway Partnership, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, ancestry, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristics protected by applicable law.