Position Title	Financial Coordinator
FLSA Status	Non-exempt
Supervisory Position	No
Full-Time or Part-Time	Full-time

           

MISSION

We practice the full scope of Endodontics, with expertise ranging from non-surgical and microsurgical treatments to cutting-edge regenerative therapies. We also diagnose and treat cracked tooth syndrome, facial pain of dental origin, and traumatic dental injuries. Dr. Verma and Dr. Nosrat have limited their practice to Endodontics and they each perform over one thousand Endodontic treatments per year. Clinical excellence is the cornerstone of our practice. We believe that properly performed Endodontics is the foundation for restorative predictability.

POSITION SUMMARY

We are looking for a bright, personable, and motivated individual to be our Financial Coordinator for our busy practice in Northern Virginia. The Financial Coordinator handles billing, claims, and Accounts Payable for Centreville Endodontics. The main job responsibilities would consist of being our insurance and billing coordinator as well as managing and submitting all insurance claims, verifying patients benefits, authorization, EOB's, etc. This position works with the Front Office Administrator to ensure a productive flow to ensure a great patient and office experience.

Insurance and Billing

·         Develop rapport with patients and assist them as needed with billing and claim issues.
·         Effectively educate patients over the phone and in-person about billing and claim issues.
·         Assist patients with insurance plans and offer Care Credit to interested patients.
·         Offer to call the patient’s insurance carrier to resolve billing issues as needed.
·         Coordinate and oversee claims issues.
·         Handle insurance fee negotiations.

Collections

·         Manage daily production and collection reports and reconciliation.
·         Oversee financial agreements with patients.
·         Manage and maintain collections accounts, both current and delinquent.
·         Input insurance payments and adjustments in accounts.
·         Account settlement and process refunds as needed.
·         Handle claim appeals process and draft necessary letters and documents to support appeal process and increase collections.

Accounts Payable and Receivable

·         Process Accounts Payable to vendors and suppliers.
·         Record Accounts Receivable.

Team Support

·         Establish and maintain working relationships with appropriate carriers and vendors.
·         Coordinate and collaborate with office team to ensure plans and solutions meet patient needs and expectations.
·         Work independently or in a collaborative team environment.
·         Attend required trainings.

MINIMUM QUALIFICATIONS, KNOWLEGE, SKILLS AND ABILITIES

·         Degree Requirement: Associates Degree. May substitute equivalent combination of education and experience.
·         Years of Experience: 2+ years in an administrative role, preferably in a dental/medical office environment.
·         Proficiency Level Required with MS Office Products: intermediate.
·         Experience with working in an office environment, answering phones and scheduling.
·         Strong communication skills both written and verbally.
·         Effective time management skills and ability to multi-task, prioritize and organize.
·         Demonstrated analytical and problem solving skills.
·         Function effectively in a time-sensitive environment while meeting multiple deadlines.

DISCLAIMER

This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of an incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of an incumbent. An incumbent may be asked to perform other duties as required.