IMMIGRATION COUNSELOR (FULL TIME, TEMPORARY POSITION)
FIRN empowers foreign-born individuals by providing programs and direct services that help them access community resources and opportunities.
The Immigration Counselor provides services to FIRN’s clients whom have needs related to immigration. The services include, but not limited to; providing general consultation, completing forms by the Department of Homeland Security (DHS) and any other forms on behalf of the client and representing clients before DHS. Responsibilities include detailed intake, client screening and counseling clients (including referrals to other professionals, if needed). The candidate must maintain outstanding client relations and BIA-Accreditation. Also, the Immigration Counselor applies knowledge of immigration laws and issues to educate the local community about immigration-related matters and FIRN’s services through outreach venues periodically. The Immigration Counselor also consults with FIRN’s Immigration Attorneys as needed.
Area 1: Immigration Client Support
- Provide detailed and direct intake and screening services to clients, either individually or in a group.
- Determine client eligibility for immigration benefits and counsels accordingly to such benefits.
- Enter client information in FIRN’s database to maintain record of service.
- Effectively represents and advocates for clients for; waivers, U Visa, DACA, DAPA, Naturalization, Asylum, adjustments of status and any other services available that supports the mission of FIRN.
- Prepare forms/application packets and mail accordingly to Citizenship & Immigration Services (CIS) or Immigration Court or any other local authority to process the service.
- Maintain proper client files and documentary evidence required to prove eligibility for legal benefits.
- Prepare all necessary Motions for deportation cases.
- Represent clients at Hearings.
- Follow up when necessary to ensure service delivery.
- Follow up on cases and update clients in a timely manner.
- Administrative duties such as; Initial Intake, which cannot be completed by the Front Office Staff.
Area 2: Organization Support
- Compile reports as directed by the Executive Director.
- Maintain certification and/or licenses.
- Attend meetings and trainings as instructed by Executive Director.
Area 3: Outreach and Advocacy Support
- Support fundraising events for FIRN including but not limited to the International 5K and American Success Awards Gala.
- Network and build relationships with other community based legal service providers in the area to support advocacy efforts.
- Participate in Community Outreach activities and meetings to promote services and immigration benefits.
KNOWLEDGE, SKILLS AND ABILITIES
- Competent computer usage for office purposes: Outlook, Work Excel, PowerPoint, etc.
- High degree of attention to detail.
- Able to work under supervision and with independence.
- Effectively communicate orally, in writing and in person.
- Able to mulit-task and prioritize multiple demands.
- 2-5 years of experience working in an office environment.
- 3-5 years experience immigration counseling preferred and/or minimum 3-5 years working in any capacity related to immigration law.
- Work performed in an office environment.
- The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl.
- Must be able to communicate in writing and orally with Individuals and Employers.
This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of an incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of an incumbent. An incumbent may be asked to perform other duties as required.